Privacy Policy for Prime Performance HTX

Last Updated: August 1, 2025

Welcome to Prime Performance HTX (“we,” “us,” “our”). We respect your privacy and are committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://primeperformancehtx.com (“Site”) or engage with our services.

1. Information We Collect

We may collect information in the following categories:

a) Information You Provide Directly

  • Contact information such as name, email address, phone number, mailing address.

  • Demographic information (e.g. age or birthdate if required for training eligibility).

  • Billing and payment information (e.g. credit card, billing address) when you register for classes, camps, or training.

  • Communications you provide (e.g. messages, inquiries, feedback).

b) Information Collected Automatically

  • Usage data: pages you visit, time spent, links clicked, referring/exit pages.

  • Log data: IP address, browser type, device type, operating system, and access times.

  • Cookies, beacons, pixels, and similar tracking technologies to track activity and store preferences.

c) Information from Third Parties

  • If you connect via social media or use a third-party service (e.g. login with Facebook), we may receive certain profile information from that service.

  • Payment processors or financial institutions may share transaction verification data as needed for processing payments.

2. How We Use Your Information

We use your personal information for purposes including:

  • Providing, managing, and improving our services (e.g. training programs, booking, scheduling).

  • Processing your payments and fulfilling orders.

  • Communicating with you: sending confirmations, updates, reminders, marketing/promotional messages (with your consent where required).

  • Personalizing your experience (e.g. tailoring content, offers).

  • Detecting, preventing, and addressing technical or security issues.

  • Complying with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your device and remember your preferences.

  • Monitor and analyze usage and trends.

  • Provide targeted advertising and marketing communications (if applicable).

You can disable cookies via your browser settings, but note that some parts of the Site may not function properly without them.

4. Sharing Your Information

We may share your information with:

  • Service providers and vendors: third parties that perform functions on our behalf (e.g. payment processors, hosting services, email tools).

  • Legal or regulatory inquiries: if required by law, subpoena, or to protect rights, property, or safety.

  • Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction (with notice).

  • With your consent: you may opt in to allow sharing with partners or third parties for marketing, etc.

We do not sell your personal information to third parties for their independent use.

5. Data Security

We implement reasonable security measures (administrative, technical, physical) intended to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes stated in this policy (or for legal, tax, or legitimate business reasons). When no longer needed, we securely delete or anonymize the data.

7. Children’s Privacy

Our services are not directed to children under 13 (or the minimum age required in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected a child’s data, contact us and we will take steps to delete it.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights such as:

  • Accessing or correcting your personal information

  • Deleting your data

  • Restricting or objecting to processing

  • Withdrawing consent

  • Opting out of marketing communications

  • Data portability

To exercise any of these rights, contact us using the contact details below. We may verify your identity before acting on requests.

9. Third-Party Links & Services

Our Site may contain links to third-party websites, ads, or services (e.g. social media, analytics). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date and, where required, notify you (e.g. via email or prominent notice on our Site). Your continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our practices, contact:

Prime Performance HTX
Houston Location
5805 Star Ln, Houston, TX 77057
Email: houston@primeperformancehtx.com
Phone: (713) 597-8195

Kingwood Location
2510 Mills Branch Rd, Ste #82, Kingwood, TX 77345
Email: kingwood@primeperformancehtx.com
Phone: (832) 706-4102